Financial Inclusion Through Digital Service Innovation: Mobile Banking Solutions for Rural Communities in Vietnam

2025 · Journal of Service Innovation and Sustainable Development

Summary. Mobile banking innovations can advance financial inclusion in rural Vietnam by addressing historical barriers to formal financial services. The study identifies five critical success factors: infrastructure readiness and digital literacy, trust-building through local intermediaries, service design adapted to agricultural cycles, regulatory flexibility, and sustainable business models. Successful initiatives require ecosystem development, cultural adaptation, and community engagement beyond technology deployment alone.

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@article{2025-financial-inclusion-digital-service-innovation,
  title   = {Financial Inclusion Through Digital Service Innovation: Mobile Banking Solutions for Rural Communities in Vietnam},
  journal = {Journal of Service Innovation and Sustainable Development},
  year    = {2025},
  doi     = {10.33168/sisd.2025.0205},
  url     = {https://doi.org/10.33168/sisd.2025.0205}
}

TY  - JOUR
TI  - Financial Inclusion Through Digital Service Innovation: Mobile Banking Solutions for Rural Communities in Vietnam
JO  - Journal of Service Innovation and Sustainable Development
PY  - 2025
DO  - 10.33168/sisd.2025.0205
UR  - https://doi.org/10.33168/sisd.2025.0205
ER  - 

Details

DOI

10.33168/sisd.2025.0205

Countries

Vietnam

Regions

Asia

Categories

broadband-and-digital, entrepreneurship, funding

Added

2026-04-28