An innovation diffusion model of TQM implementation
Summary. This paper models Total Quality Management (TQM) as an organizational innovation that spreads through four stages: adoption by top management, adaptation of employee capabilities and attitudes, acceptance demonstrated through teamwork and supplier relationships, and routinization of quality practices. Testing the framework on 407 automobile parts supplier plants, the authors found that successful TQM implementation requires preparing employees and suppliers technically and behaviorally, and integrating all sociotechnical elements throughout the organization.
Cite this article
Ahire, S. L., & Ravichandran, T.. (2001). An innovation diffusion model of TQM implementation. IEEE Transactions on Engineering Management. https://doi.org/10.1109/17.969423
Ahire, Sanjay L., and T. Ravichandran. “An innovation diffusion model of TQM implementation.” IEEE Transactions on Engineering Management, 2001. https://doi.org/10.1109/17.969423.
Ahire, Sanjay L., and T. Ravichandran. 2001. “An innovation diffusion model of TQM implementation.” IEEE Transactions on Engineering Management. https://doi.org/10.1109/17.969423.
@article{ahire-2001-innovation-diffusion-model-tqm-implementation,
title = {An innovation diffusion model of TQM implementation},
author = {Sanjay L. Ahire and T. Ravichandran},
journal = {IEEE Transactions on Engineering Management},
year = {2001},
doi = {10.1109/17.969423},
url = {https://doi.org/10.1109/17.969423}
}
TY - JOUR TI - An innovation diffusion model of TQM implementation AU - Sanjay L. Ahire AU - T. Ravichandran JO - IEEE Transactions on Engineering Management PY - 2001 DO - 10.1109/17.969423 UR - https://doi.org/10.1109/17.969423 ER -
Details
- DOI
- 10.1109/17.969423
- Countries
- United States
- Regions
- North America
- Categories
- innovation-theory, innovation-networks, general-innovation
- Added
- 2026-04-28