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The Effect of Selective Openness on Value Creation in User Innovation Communities

Kerstin Balka, Christina Raasch, Cornelius Herstatt · 2013 · Journal of Product Innovation Management

Summary. This study examines how selective openness in product design affects value creation in user innovation communities. Analyzing 309 members across 20 online communities in consumer electronics and IT hardware, the researchers found that openness increases community members' involvement and contributions. However, different forms of openness—transparency, accessibility, and replicability—have varying impacts. Users value openness in areas where they have capabilities and incentives to contribute, suggesting firms can balance external value creation with internal value capture more effectively than previously thought.

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Balka, K., Raasch, C., & Herstatt, C.. (2013). The Effect of Selective Openness on Value Creation in User Innovation Communities. Journal of Product Innovation Management. https://doi.org/10.1111/jpim.12102

Details

DOI
10.1111/jpim.12102
Categories
innovation-theory, innovation-networks, general-innovation
Added
2026-04-28