Decision-makers’ underestimation of user innovation
Summary. Managers and policymakers dramatically underestimate how much innovation comes from users. While research shows users generate 54% of valuable innovations across nine industries, decision-makers estimate only 22%. Academic textbooks and business media rarely mention user innovation, explaining this gap. The authors propose that this misperception leads to poor resource allocation and reduced innovation performance in companies and societies.
Cite this article
Bradonjic, P., Franke, N., & Lüthje, C.. (2019). Decision-makers’ underestimation of user innovation. Research Policy. https://doi.org/10.1016/j.respol.2019.01.020
Bradonjic, Philip, et al. “Decision-makers’ underestimation of user innovation.” Research Policy, 2019. https://doi.org/10.1016/j.respol.2019.01.020.
Bradonjic, Philip, Nikolaus Franke, and Christian Lüthje. 2019. “Decision-makers’ underestimation of user innovation.” Research Policy. https://doi.org/10.1016/j.respol.2019.01.020.
@article{bradonjic-2019-decision-makers-underestimation-user-innovation,
title = {Decision-makers’ underestimation of user innovation},
author = {Philip Bradonjic and Nikolaus Franke and Christian Lüthje},
journal = {Research Policy},
year = {2019},
doi = {10.1016/j.respol.2019.01.020},
url = {https://doi.org/10.1016/j.respol.2019.01.020}
}
TY - JOUR TI - Decision-makers’ underestimation of user innovation AU - Philip Bradonjic AU - Nikolaus Franke AU - Christian Lüthje JO - Research Policy PY - 2019 DO - 10.1016/j.respol.2019.01.020 UR - https://doi.org/10.1016/j.respol.2019.01.020 ER -
Details
- DOI
- 10.1016/j.respol.2019.01.020
- Countries
- Austria, Germany
- Regions
- Europe
- Categories
- innovation-theory, policy, general-innovation
- Added
- 2026-04-28