Using users: When does external knowledge enhance corporate product innovation?

Aaron Chatterji, Kira R. Fabrizio · 2013 · Strategic Management Journal

Summary. User knowledge significantly enhances corporate product innovation, particularly in new technology areas and radical innovations. The study examined medical device companies collaborating with innovative physicians and found that these user collaborations generate stronger innovation outcomes than relying solely on external knowledge from other firms or universities.

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Chatterji, A., & Fabrizio, K. R.. (2013). Using users: When does external knowledge enhance corporate product innovation?. Strategic Management Journal. https://doi.org/10.1002/smj.2168

@article{chatterji-2013-using-users-when-does-external,
  title   = {Using users: When does external knowledge enhance corporate product innovation?},
  author  = {Aaron Chatterji and Kira R. Fabrizio},
  journal = {Strategic Management Journal},
  year    = {2013},
  doi     = {10.1002/smj.2168},
  url     = {https://doi.org/10.1002/smj.2168}
}

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TI  - Using users: When does external knowledge enhance corporate product innovation?
AU  - Aaron Chatterji
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JO  - Strategic Management Journal
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DO  - 10.1002/smj.2168
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Details

DOI: 10.1002/smj.2168
Countries: United States
Regions: North America
Categories: innovation-networks, innovation-theory, general-innovation
Added: 2026-04-28