The frequency of end-user innovation: A re-estimation of extant findings

Nikolaus Franke, Florian Schirg, Kathrin Reinsberger · 2016 · Research Policy

Summary. This study re-estimates how often consumers innovate by comparing two data collection methods. Telephone interviews found 10.8% of people innovate, but personal interviews revealed 39.7%—showing previous research significantly underestimated user innovation. Using this correction factor across six countries, the authors demonstrate that consumer innovation is a widespread phenomenon policymakers and businesses should recognize and support.

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Franke, N., Schirg, F., & Reinsberger, K.. (2016). The frequency of end-user innovation: A re-estimation of extant findings. Research Policy. https://doi.org/10.1016/j.respol.2016.04.012

@article{franke-2016-frequency-end-user-innovation-re,
  title   = {The frequency of end-user innovation: A re-estimation of extant findings},
  author  = {Nikolaus Franke and Florian Schirg and Kathrin Reinsberger},
  journal = {Research Policy},
  year    = {2016},
  doi     = {10.1016/j.respol.2016.04.012},
  url     = {https://doi.org/10.1016/j.respol.2016.04.012}
}

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TI  - The frequency of end-user innovation: A re-estimation of extant findings
AU  - Nikolaus Franke
AU  - Florian Schirg
AU  - Kathrin Reinsberger
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DO  - 10.1016/j.respol.2016.04.012
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Details

DOI: 10.1016/j.respol.2016.04.012
Countries: Finland, Japan, South Korea, Sweden, United Kingdom, United States
Regions: Europe, Asia, North America
Categories: innovation-theory, rural-data-and-definitions, general-innovation
Added: 2026-04-28