The influence of platform service innovation on value co-creation activities and the network effect

Wenhui Fu, Qiang Wang, Xiande Zhao · 2017 · Journal of service management

Summary. Platform service innovation evolves through three stages—emergence, expansion, and maturity—each with different strategies for creating value and network effects. During emergence, platforms build infrastructure and directly stimulate network effects through innovation. During expansion, they build relationships and shift to indirect stimulation through value co-creation. At maturity, platforms create ecosystems and continue indirect stimulation. Platform managers must align their innovation focus with their developmental stage to succeed.

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Fu, W., Wang, Q., & Zhao, X.. (2017). The influence of platform service innovation on value co-creation activities and the network effect. Journal of service management. https://doi.org/10.1108/josm-10-2015-0347

@article{fu-2017-influence-platform-service-innovation-value,
  title   = {The influence of platform service innovation on value co-creation activities and the network effect},
  author  = {Wenhui Fu and Qiang Wang and Xiande Zhao},
  journal = {Journal of service management},
  year    = {2017},
  doi     = {10.1108/josm-10-2015-0347},
  url     = {https://doi.org/10.1108/josm-10-2015-0347}
}

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TI  - The influence of platform service innovation on value co-creation activities and the network effect
AU  - Wenhui Fu
AU  - Qiang Wang
AU  - Xiande Zhao
JO  - Journal of service management
PY  - 2017
DO  - 10.1108/josm-10-2015-0347
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Details

DOI: 10.1108/josm-10-2015-0347
Countries: China
Regions: Asia
Categories: innovation-theory, innovation-networks, general-innovation
Added: 2026-04-28