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Analysing organisational context: case studies on the contribution of absorptive capacity theory to understanding inter-organisational variation in performance improvement

Gill Harvey, Pauline Jas, Kieran Walshe · 2014 · BMJ Quality & Safety

Summary. This study examines how organizational context affects quality improvement in healthcare using absorptive capacity theory. Three UK NHS organizations with performance problems were studied through interviews with managers and external improvement teams. The organization with the highest absorptive capacity—strong strategic priorities, effective information management, and learning orientation—achieved the fastest and most comprehensive improvements. Internal characteristics enabled better engagement with external knowledge and support, even in challenging environments. Lower absorptive capacity delayed improvement efforts.

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Harvey, G., Jas, P., & Walshe, K.. (2014). Analysing organisational context: case studies on the contribution of absorptive capacity theory to understanding inter-organisational variation in performance improvement. BMJ Quality & Safety. https://doi.org/10.1136/bmjqs-2014-002928

Details

DOI
10.1136/bmjqs-2014-002928
Countries
United Kingdom
Regions
Europe
Categories
rural-healthcare, innovation-theory, general-innovation
Added
2026-04-28