User-driven Innovation in Tourism—A Review of Methodologies

Anne‐Mette Hjalager, Sara Nordin · 2011 · Journal of Quality Assurance in Hospitality & Tourism

Summary. This literature review identifies sixteen distinct methodologies for user-driven innovation in tourism, ranging from active user involvement to passive information collection. The authors examine how companies engage customers in innovation processes and the quality of dialogue between them. They find that tourism research lacks comprehensive follow-up on whether user-driven innovation actually improves quality outcomes, and they outline priority areas for future investigation.

Read the original

@article{hjalager-2011-user-driven-innovation-tourism-review,
  title   = {User-driven Innovation in Tourism—A Review of Methodologies},
  author  = {Anne‐Mette Hjalager and Sara Nordin},
  journal = {Journal of Quality Assurance in Hospitality & Tourism},
  year    = {2011},
  doi     = {10.1080/1528008x.2011.541837},
  url     = {https://doi.org/10.1080/1528008x.2011.541837}
}

TY  - JOUR
TI  - User-driven Innovation in Tourism—A Review of Methodologies
AU  - Anne‐Mette Hjalager
AU  - Sara Nordin
JO  - Journal of Quality Assurance in Hospitality & Tourism
PY  - 2011
DO  - 10.1080/1528008x.2011.541837
UR  - https://doi.org/10.1080/1528008x.2011.541837
ER  - 

Details

DOI

10.1080/1528008x.2011.541837

Countries

Denmark, Sweden

Regions

Europe

Categories

innovation-theory, innovation-networks, general-innovation

Added

2026-04-28