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Bridging the Digital Financial Divide: Trust Formation and Fintech Adoption Intentions in Rural Vietnam

Tuan Minh Hoang, Vu Hiep Hoang · 2025 · Journal of Economics Finance and Management Studies

Summary. This study examines how rural Vietnamese consumers form trust in fintech services and decide to adopt them. Using surveys of 486 rural consumers across six provinces, the researchers found that perceived usefulness and social influence drive trust formation, while institutional support strengthens the link between trust and adoption. Strong institutional backing can offset weak technological confidence. The research identifies four different pathways to high adoption, showing that multiple combinations of factors achieve the same outcome in collectivist societies.

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Hoang, T. M., & Hoang, V. H.. (2025). Bridging the Digital Financial Divide: Trust Formation and Fintech Adoption Intentions in Rural Vietnam. Journal of Economics Finance and Management Studies. https://doi.org/10.47191/jefms/v8-i10-54

Details

DOI
10.47191/jefms/v8-i10-54
Countries
Vietnam
Regions
Asia
Categories
broadband-and-digital, funding, regional-innovation-systems, general-innovation
Added
2026-05-01