Openness of technology adoption, top management support and service innovation: a social innovation perspective

Hsuan-Yu Hsu, Feng-Hsu Liu, Hung‐Tai Tsou, Lu‐Jui Chen · 2018 · Journal of Business and Industrial Marketing

Summary. This study examines how technology adoption openness and top management support drive service innovation in IT firms. Using survey data from 176 Taiwanese IT companies, the researchers found that openness to technology adoption directly enhances service innovation. Importantly, top management support strengthens this relationship. The findings suggest firms should invest in open technologies and ensure leadership actively supports service innovation initiatives to address social challenges.

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@article{hsu-2018-openness-technology-adoption-top-management,
  title   = {Openness of technology adoption, top management support and service innovation: a social innovation perspective},
  author  = {Hsuan-Yu Hsu and Feng-Hsu Liu and Hung‐Tai Tsou and Lu‐Jui Chen},
  journal = {Journal of Business and Industrial Marketing},
  year    = {2018},
  doi     = {10.1108/jbim-03-2017-0068},
  url     = {https://doi.org/10.1108/jbim-03-2017-0068}
}

TY  - JOUR
TI  - Openness of technology adoption, top management support and service innovation: a social innovation perspective
AU  - Hsuan-Yu Hsu
AU  - Feng-Hsu Liu
AU  - Hung‐Tai Tsou
AU  - Lu‐Jui Chen
JO  - Journal of Business and Industrial Marketing
PY  - 2018
DO  - 10.1108/jbim-03-2017-0068
UR  - https://doi.org/10.1108/jbim-03-2017-0068
ER  - 

Details

DOI

10.1108/jbim-03-2017-0068

Countries

Taiwan

Categories

innovation-theory, innovation-networks, general-innovation

Added

2026-04-28