Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?
Summary. Healthcare providers in the United Kingdom resist adopting and using digital health innovations due to multiple barriers. The study identifies task-related, patient-care, and system barriers from providers; threat perception and infrastructure issues from organizations; usability and resource problems from patients; and self-efficacy, tradition, and image concerns from end-users generally. The authors propose a framework grounded in innovation resistance theory to explain this resistance and offer practical recommendations to accelerate digital health adoption.
Cite this article
Iyanna, S., Kaur, P., Ractham, P., Talwar, S., & Islam, A. N.. (2022). Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2022.08.007
Iyanna, Shilpa, et al. “Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?.” Journal of Business Research, 2022. https://doi.org/10.1016/j.jbusres.2022.08.007.
Iyanna, Shilpa, Puneet Kaur, Peter Ractham, Shalini Talwar, and A.K.M. Najmul Islam. 2022. “Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?.” Journal of Business Research. https://doi.org/10.1016/j.jbusres.2022.08.007.
@article{iyanna-2022-digital-transformation-healthcare-sector-what,
title = {Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?},
author = {Shilpa Iyanna and Puneet Kaur and Peter Ractham and Shalini Talwar and A.K.M. Najmul Islam},
journal = {Journal of Business Research},
year = {2022},
doi = {10.1016/j.jbusres.2022.08.007},
url = {https://doi.org/10.1016/j.jbusres.2022.08.007}
}
TY - JOUR TI - Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users? AU - Shilpa Iyanna AU - Puneet Kaur AU - Peter Ractham AU - Shalini Talwar AU - A.K.M. Najmul Islam JO - Journal of Business Research PY - 2022 DO - 10.1016/j.jbusres.2022.08.007 UR - https://doi.org/10.1016/j.jbusres.2022.08.007 ER -
Details
- DOI
- 10.1016/j.jbusres.2022.08.007
- Countries
- United Kingdom
- Regions
- Europe
- Categories
- rural-healthcare, broadband-and-digital, innovation-theory, general-innovation
- Added
- 2026-04-28