Information Technology Use as a Learning Mechanism: The Impact of IT Use on Knowledge Transfer Effectiveness, Absorptive Capacity, and Franchisee Performance1

Kishen Iyengar, Jeffrey Sweeney, Ramiro Montealegre · 2015 · MIS Quarterly

Summary. This study examines how franchisees use information technology to learn and improve performance. The researchers found that IT use enhances knowledge transfer from franchisors and builds franchisees' capacity to absorb and apply that knowledge. This improved learning capacity then drives better financial performance. The findings were tested across 783 real-estate franchisees and held consistent across different analytical approaches.

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Iyengar, K., Sweeney, J., & Montealegre, R.. (2015). Information Technology Use as a Learning Mechanism: The Impact of IT Use on Knowledge Transfer Effectiveness, Absorptive Capacity, and Franchisee Performance1. MIS Quarterly. https://doi.org/10.25300/misq/2015/39.3.05

@article{iyengar-2015-information-technology-use-learning-mechanism,
  title   = {Information Technology Use as a Learning Mechanism: The Impact of IT Use on Knowledge Transfer Effectiveness, Absorptive Capacity, and Franchisee Performance1},
  author  = {Kishen Iyengar and Jeffrey Sweeney and Ramiro Montealegre},
  journal = {MIS Quarterly},
  year    = {2015},
  doi     = {10.25300/misq/2015/39.3.05},
  url     = {https://doi.org/10.25300/misq/2015/39.3.05}
}

TY  - JOUR
TI  - Information Technology Use as a Learning Mechanism: The Impact of IT Use on Knowledge Transfer Effectiveness, Absorptive Capacity, and Franchisee Performance1
AU  - Kishen Iyengar
AU  - Jeffrey Sweeney
AU  - Ramiro Montealegre
JO  - MIS Quarterly
PY  - 2015
DO  - 10.25300/misq/2015/39.3.05
UR  - https://doi.org/10.25300/misq/2015/39.3.05
ER  -

Details

DOI: 10.25300/misq/2015/39.3.05
Countries: United States
Regions: North America
Categories: entrepreneurship, innovation-networks, general-innovation
Added: 2026-04-28