Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music
Summary. Firms establish user communities to capture innovations developed by users. This study of 442 computer-controlled music users identifies two key attributes of innovative users: they tend to be hobbyists willing to share innovations freely, and they respond to firm recognition as motivation to participate. These characteristics explain why firm-established user communities succeed—hobbyists contribute willingly while seeking acknowledgment, allowing firms to access innovations for product development and user sharing.
Cite this article
Jeppesen, L. B., & Frederiksen, L.. (2004). Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music. CBS Research Portal (Copenhagen Business School). https://research.cbs.dk/en/publications/5556cd00-c020-11db-9769-000ea68e967b
Jeppesen, Lars Bo, and Lars Frederiksen. “Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music.” CBS Research Portal (Copenhagen Business School), 2004. https://research.cbs.dk/en/publications/5556cd00-c020-11db-9769-000ea68e967b.
Jeppesen, Lars Bo, and Lars Frederiksen. 2004. “Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music.” CBS Research Portal (Copenhagen Business School). https://research.cbs.dk/en/publications/5556cd00-c020-11db-9769-000ea68e967b.
@article{jeppesen-2004-why-firm-established-user-communities,
title = {Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music},
author = {Lars Bo Jeppesen and Lars Frederiksen},
journal = {CBS Research Portal (Copenhagen Business School)},
year = {2004},
url = {https://research.cbs.dk/en/publications/5556cd00-c020-11db-9769-000ea68e967b}
}
TY - JOUR TI - Why Firm-established User Communities Work for Innovation: The Personal Attributes of Innovative Users in the Case of Computer-controlled Music AU - Lars Bo Jeppesen AU - Lars Frederiksen JO - CBS Research Portal (Copenhagen Business School) PY - 2004 UR - https://research.cbs.dk/en/publications/5556cd00-c020-11db-9769-000ea68e967b ER -
Details
- Categories
- innovation-theory, innovation-networks, general-innovation
- Added
- 2026-04-28