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USER-INVOLVEMENT AND OPEN INNOVATION: THE CASE OF DECISION-MAKER OPENNESS

Kristina Risom Jespersen · 2010 · International Journal of Innovation Management

Summary. Decision-maker openness determines whether companies can truly implement open innovation through user involvement in product development. The cognitive distance between decision-makers and users creates barriers to adopting novel user inputs. The research shows that when decision-makers remain closed-minded, open innovation fails to materialize, even when users are available as external resources. Successful innovation requires decision-makers to act as boundary spanners who embrace cognitively distant user perspectives.

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Jespersen, K. R.. (2010). USER-INVOLVEMENT AND OPEN INNOVATION: THE CASE OF DECISION-MAKER OPENNESS. International Journal of Innovation Management. https://doi.org/10.1142/s136391961000274x

Details

DOI
10.1142/s136391961000274x
Countries
Denmark
Regions
Europe
Categories
innovation-theory, innovation-networks, general-innovation
Added
2026-04-28