Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance
Summary. Marginalized rural communities in developing countries rely on intermediaries to access e-governance services because they lack direct ICT skills. This study identifies strategies and practices that enable direct ICT use among these populations. The research reveals that software designed for easy setup, digital inclusion for insurance services, improved interface design, and targeted awareness campaigns reduce dependence on proxy intermediaries and advance digital inclusion.
Cite this article
K., P. P., Gaurav, D., Ajay, K., & Thanos, P.. (2025). Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance. Kent Academic Repository (University of Kent). https://kar.kent.ac.uk/112395/1/CAIS_Final_Manuscript%281%29.docx
K., Patnaik, Pramod, et al. “Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance.” Kent Academic Repository (University of Kent), 2025. https://kar.kent.ac.uk/112395/1/CAIS_Final_Manuscript%281%29.docx.
K., Patnaik, Pramod, Dixit, Gaurav, Kumar, Ajay, and Papadopoulos, Thanos. 2025. “Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance.” Kent Academic Repository (University of Kent). https://kar.kent.ac.uk/112395/1/CAIS_Final_Manuscript%281%29.docx.
@article{k-2025-digital-divide-among-marginalized-rural,
title = {Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance},
author = {Patnaik, Pramod K. and Dixit, Gaurav and Kumar, Ajay and Papadopoulos, Thanos},
journal = {Kent Academic Repository (University of Kent)},
year = {2025},
url = {https://kar.kent.ac.uk/112395/1/CAIS_Final_Manuscript%281%29.docx}
}
TY - JOUR TI - Digital Divide Among Marginalized Rural Communities in Developing Countries: Strategies and Practices to Reduce the ‘Proxy Use of ICTs’ for Rural e-Governance AU - Patnaik, Pramod K. AU - Dixit, Gaurav AU - Kumar, Ajay AU - Papadopoulos, Thanos JO - Kent Academic Repository (University of Kent) PY - 2025 UR - https://kar.kent.ac.uk/112395/1/CAIS_Final_Manuscript%281%29.docx ER -
Details
- Categories
- broadband-and-digital, policy, rural-data-and-definitions, general-innovation
- Added
- 2026-05-01