The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia
Summary. E-payment and e-commerce services significantly improve supply chain performance for Indonesian micro, small, and medium enterprises. The study of 164 MSMEs identifies ten key barriers to digitalization and proposes open innovation solutions to overcome them. The findings support government efforts to accelerate MSME digitization through digital financial and commercial tools.
Cite this article
Kilay, A. L., Simamora, B. H., & Putra, D. P.. (2022). The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Journal of Open Innovation Technology Market and Complexity. https://doi.org/10.3390/joitmc8030119
Kilay, Alfonz Lawrenz, et al. “The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia.” Journal of Open Innovation Technology Market and Complexity, 2022. https://doi.org/10.3390/joitmc8030119.
Kilay, Alfonz Lawrenz, Bachtiar H. Simamora, and Danang Pinardi Putra. 2022. “The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia.” Journal of Open Innovation Technology Market and Complexity. https://doi.org/10.3390/joitmc8030119.
@article{kilay-2022-influence-e-payment-e-commerce,
title = {The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia},
author = {Alfonz Lawrenz Kilay and Bachtiar H. Simamora and Danang Pinardi Putra},
journal = {Journal of Open Innovation Technology Market and Complexity},
year = {2022},
doi = {10.3390/joitmc8030119},
url = {https://doi.org/10.3390/joitmc8030119}
}
TY - JOUR TI - The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia AU - Alfonz Lawrenz Kilay AU - Bachtiar H. Simamora AU - Danang Pinardi Putra JO - Journal of Open Innovation Technology Market and Complexity PY - 2022 DO - 10.3390/joitmc8030119 UR - https://doi.org/10.3390/joitmc8030119 ER -
Details
- DOI
- 10.3390/joitmc8030119
- Countries
- Indonesia
- Regions
- Asia
- Categories
- broadband-and-digital, entrepreneurship, food-systems, general-innovation
- Added
- 2026-04-28