The diffusion of electronic service delivery innovations in dutch E-policing: The case of digital warning systems

Evelien Korteland, Victor Bekkers · 2008 · Public Management Review

Summary. Dutch police forces adopted SMS-alert digital warning systems at different rates based on how they interpreted the innovation's value. The study reveals that police organizations attached functional meanings (operational efficiency), political meanings (strategic advantage), and institutional meanings (organizational fit) to the technology. Diffusion policies and strategies significantly influenced adoption patterns, a factor often overlooked in innovation research.

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@article{korteland-2008-diffusion-electronic-service-delivery-innovations,
  title   = {The diffusion of electronic service delivery innovations in dutch E-policing: The case of digital warning systems},
  author  = {Evelien Korteland and Victor Bekkers},
  journal = {Public Management Review},
  year    = {2008},
  doi     = {10.1080/14719030701763195},
  url     = {https://doi.org/10.1080/14719030701763195}
}

TY  - JOUR
TI  - The diffusion of electronic service delivery innovations in dutch E-policing: The case of digital warning systems
AU  - Evelien Korteland
AU  - Victor Bekkers
JO  - Public Management Review
PY  - 2008
DO  - 10.1080/14719030701763195
UR  - https://doi.org/10.1080/14719030701763195
ER  - 

Details

DOI

10.1080/14719030701763195

Countries

Netherlands

Regions

Europe

Categories

broadband-and-digital, policy, innovation-networks, general-innovation

Added

2026-04-28