Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility
Summary. Enterprise social networking sites increase communication visibility within organizations, allowing employees to see others' messages and network connections. This visibility enhances metaknowledge—understanding who knows what and whom. Workers then learn vicariously from colleagues, recombine ideas more effectively, avoid duplicating efforts, and proactively aggregate information. These changes lead to more innovative products and services in knowledge-economy work.
Cite this article
Leonardi, P. M.. (2014). Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility. Information Systems Research. https://doi.org/10.1287/isre.2014.0536
Leonardi, Paul M.. “Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility.” Information Systems Research, 2014. https://doi.org/10.1287/isre.2014.0536.
Leonardi, Paul M.. 2014. “Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility.” Information Systems Research. https://doi.org/10.1287/isre.2014.0536.
@article{leonardi-2014-social-media-knowledge-sharing-innovation,
title = {Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility},
author = {Paul M. Leonardi},
journal = {Information Systems Research},
year = {2014},
doi = {10.1287/isre.2014.0536},
url = {https://doi.org/10.1287/isre.2014.0536}
}
TY - JOUR TI - Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility AU - Paul M. Leonardi JO - Information Systems Research PY - 2014 DO - 10.1287/isre.2014.0536 UR - https://doi.org/10.1287/isre.2014.0536 ER -
Details
- DOI
- 10.1287/isre.2014.0536
- Countries
- United States
- Regions
- North America
- Categories
- innovation-theory, innovation-networks, general-innovation
- Added
- 2026-04-28