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Last Mile Innovation: The Case of the Locker Alliance Network

Guodong Lyu, Chung‐Piaw Teo · 2022 · Manufacturing & Service Operations Management

Summary. Singapore's government proposed a Locker Alliance network of public lockers in residential areas to improve parcel delivery efficiency. Using data analytics and facility location modeling, researchers found that optimal locker placement should not focus solely on high-volume delivery areas, but instead serve residential neighborhoods. A 250-meter coverage distance emerged as appropriate for Singapore's network, enabling better utilization despite lacking complete customer transit data.

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Lyu, G., & Teo, C.. (2022). Last Mile Innovation: The Case of the Locker Alliance Network. Manufacturing & Service Operations Management. https://doi.org/10.1287/msom.2021.1000

Details

DOI
10.1287/msom.2021.1000
Countries
Singapore
Regions
Asia
Categories
transportation, regional-innovation-systems, general-innovation
Added
2026-04-28