Open service innovation and the firm's search for external knowledge
Summary. This paper examines how service firms and manufacturing companies adopting service-inclusive models engage in open innovation—collaborating across organizational boundaries to access external knowledge. Using UK firm data, the authors find that business services firms are more active open innovators than manufacturers, rely more on informal knowledge-exchange practices, and prioritize scientific and technical knowledge. Open innovation engagement increases with firm size and R&D spending.
Cite this article
Mina, A., Bascavusoglu-Moreau, E., & Hughes, A.. (2013). Open service innovation and the firm's search for external knowledge. Research Policy. https://doi.org/10.1016/j.respol.2013.07.004
Mina, Andrea, et al. “Open service innovation and the firm's search for external knowledge.” Research Policy, 2013. https://doi.org/10.1016/j.respol.2013.07.004.
Mina, Andrea, Elif Bascavusoglu-Moreau, and Alan Hughes. 2013. “Open service innovation and the firm's search for external knowledge.” Research Policy. https://doi.org/10.1016/j.respol.2013.07.004.
@article{mina-2013-open-service-innovation-firm-s,
title = {Open service innovation and the firm's search for external knowledge},
author = {Andrea Mina and Elif Bascavusoglu-Moreau and Alan Hughes},
journal = {Research Policy},
year = {2013},
doi = {10.1016/j.respol.2013.07.004},
url = {https://doi.org/10.1016/j.respol.2013.07.004}
}
TY - JOUR TI - Open service innovation and the firm's search for external knowledge AU - Andrea Mina AU - Elif Bascavusoglu-Moreau AU - Alan Hughes JO - Research Policy PY - 2013 DO - 10.1016/j.respol.2013.07.004 UR - https://doi.org/10.1016/j.respol.2013.07.004 ER -
Details
- DOI
- 10.1016/j.respol.2013.07.004
- Countries
- United Kingdom
- Regions
- Europe
- Categories
- innovation-networks, innovation-theory, general-innovation
- Added
- 2026-04-28