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User-driven innovation? Challenges of user involvement in future technology analysis

Katrien De Moor, Katrien Berte, Lieven De Marez, Wout Joseph, Tom Deryckere, Luc Martens · 2010 · Science and Public Policy

Summary. Companies increasingly adopt user-driven innovation strategies in information and communications technologies, placing users at the center of product development. This paper identifies two critical challenges: maintaining continuous user involvement and integrating user knowledge into interdisciplinary development processes. The authors demonstrate solutions through the ROMAS project, which tested future mobile applications in a living lab setting with systematic user participation.

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Moor, K. D., Berte, K., Marez, L. D., Joseph, W., Deryckere, T., & Martens, L.. (2010). User-driven innovation? Challenges of user involvement in future technology analysis. Science and Public Policy. https://doi.org/10.3152/030234210x484775

Details

DOI
10.3152/030234210x484775
Countries
Belgium, Pakistan
Regions
Europe, Asia
Categories
innovation-theory, broadband-and-digital, general-innovation
Added
2026-04-28