Why organizations adopt information system process innovations: a longitudinal study using Diffusion of Innovation theory

Erja Mustonen‐Ollila, Kalle Lyytinen · 2003 · Information Systems Journal

Summary. This longitudinal study examines why organizations adopt information system process innovations across four decades and three organizational environments. Using Diffusion of Innovation theory, the researchers identify key adoption factors: user need recognition, technological infrastructure availability, past experience, trials, autonomous work, ease of use, learning by doing, and standards. However, many adoptions followed no clear pattern, suggesting additional unexplained influences on organizational innovation decisions.

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Mustonen‐Ollila, E., & Lyytinen, K.. (2003). Why organizations adopt information system process innovations: a longitudinal study using Diffusion of Innovation theory. Information Systems Journal. https://doi.org/10.1046/j.1365-2575.2003.00141.x

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  title   = {Why organizations adopt information system process innovations: a longitudinal study using Diffusion of Innovation theory},
  author  = {Erja Mustonen‐Ollila and Kalle Lyytinen},
  journal = {Information Systems Journal},
  year    = {2003},
  doi     = {10.1046/j.1365-2575.2003.00141.x},
  url     = {https://doi.org/10.1046/j.1365-2575.2003.00141.x}
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AU  - Erja Mustonen‐Ollila
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DO  - 10.1046/j.1365-2575.2003.00141.x
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Details

DOI: 10.1046/j.1365-2575.2003.00141.x
Countries: Finland, United States
Regions: Europe, North America
Categories: innovation-theory, innovation-networks, general-innovation
Added: 2026-04-28