Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity
Summary. Manufacturing firms in Malaysia improve their innovation performance by developing absorptive capacity—the ability to acquire, disseminate, and use knowledge. The study finds that a firm's own experience strongly builds absorptive capacity, while external R&D partnerships show mixed results. Absorptive capacity itself strongly predicts whether firms successfully innovate in products and processes.
Cite this article
Ramayah, T., Soto‐Acosta, P., Kheng, K. K., & Mahmud, I.. (2020). Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity. Business Process Management Journal. https://doi.org/10.1108/bpmj-11-2019-0453
Ramayah, T., et al. “Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity.” Business Process Management Journal, 2020. https://doi.org/10.1108/bpmj-11-2019-0453.
Ramayah, T., Pedro Soto‐Acosta, Khoo Kah Kheng, and Imran Mahmud. 2020. “Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity.” Business Process Management Journal. https://doi.org/10.1108/bpmj-11-2019-0453.
@article{ramayah-2020-developing-process-product-innovation-internal,
title = {Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity},
author = {T. Ramayah and Pedro Soto‐Acosta and Khoo Kah Kheng and Imran Mahmud},
journal = {Business Process Management Journal},
year = {2020},
doi = {10.1108/bpmj-11-2019-0453},
url = {https://doi.org/10.1108/bpmj-11-2019-0453}
}
TY - JOUR TI - Developing process and product innovation through internal and external knowledge sources in manufacturing Malaysian firms: the role of absorptive capacity AU - T. Ramayah AU - Pedro Soto‐Acosta AU - Khoo Kah Kheng AU - Imran Mahmud JO - Business Process Management Journal PY - 2020 DO - 10.1108/bpmj-11-2019-0453 UR - https://doi.org/10.1108/bpmj-11-2019-0453 ER -
Details
- DOI
- 10.1108/bpmj-11-2019-0453
- Countries
- Malaysia
- Regions
- Asia
- Categories
- innovation-theory, regional-innovation-systems, general-innovation
- Added
- 2026-04-28