Knowledge collaboration between organizations and online communities: the role of open innovation intermediaries

Krithika Randhawa, Emmanuel Josserand, Jochen Schweitzer, Danielle Logue · 2017 · Journal of Knowledge Management

Summary. Open innovation intermediaries facilitate knowledge collaboration between organizations and online communities through three boundary management mechanisms: syntactic, semantic, and pragmatic. These mechanisms enable knowledge transfer, translation, and transformation respectively. The pragmatic mechanism—building organizational commitment to community engagement—proves most critical. Intermediaries must implement all three mechanisms and move beyond digital platforms to achieve effective knowledge collaboration in community-based innovation.

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@article{randhawa-2017-knowledge-collaboration-between-organizations-online,
  title   = {Knowledge collaboration between organizations and online communities: the role of open innovation intermediaries},
  author  = {Krithika Randhawa and Emmanuel Josserand and Jochen Schweitzer and Danielle Logue},
  journal = {Journal of Knowledge Management},
  year    = {2017},
  doi     = {10.1108/jkm-09-2016-0423},
  url     = {https://doi.org/10.1108/jkm-09-2016-0423}
}

TY  - JOUR
TI  - Knowledge collaboration between organizations and online communities: the role of open innovation intermediaries
AU  - Krithika Randhawa
AU  - Emmanuel Josserand
AU  - Jochen Schweitzer
AU  - Danielle Logue
JO  - Journal of Knowledge Management
PY  - 2017
DO  - 10.1108/jkm-09-2016-0423
UR  - https://doi.org/10.1108/jkm-09-2016-0423
ER  - 

Details

DOI

10.1108/jkm-09-2016-0423

Countries

Australia

Regions

Oceania

Categories

innovation-networks, innovation-theory, general-innovation

Added

2026-04-28