Crowdsourcing without profit: the role of the seeker in open social innovation

Krithika Randhawa, Ralf Wilden, Joel West · 2019 · R and D Management

Summary. Government agencies use crowdsourcing to solve social problems by engaging citizens, a practice called citizensourcing. This study of 18 local government agencies reveals that government crowdsourcing differs fundamentally from corporate crowdsourcing because both seekers and solvers are motivated by non-monetary goals. The researchers show how government organizational choices, team capabilities, and engagement strategies directly shape crowdsourcing project outcomes and success.

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@article{randhawa-2019-crowdsourcing-profit-role-seeker-open,
  title   = {Crowdsourcing without profit: the role of the seeker in open social innovation},
  author  = {Krithika Randhawa and Ralf Wilden and Joel West},
  journal = {R and D Management},
  year    = {2019},
  doi     = {10.1111/radm.12357},
  url     = {https://doi.org/10.1111/radm.12357}
}

TY  - JOUR
TI  - Crowdsourcing without profit: the role of the seeker in open social innovation
AU  - Krithika Randhawa
AU  - Ralf Wilden
AU  - Joel West
JO  - R and D Management
PY  - 2019
DO  - 10.1111/radm.12357
UR  - https://doi.org/10.1111/radm.12357
ER  - 

Details

DOI

10.1111/radm.12357

Countries

Australia, United States

Regions

Oceania, North America

Categories

innovation-networks, policy, general-innovation

Added

2026-04-28