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The role of supply chain resilience and absorptive capacity in the relationship between marketing–supply chain management alignment and firm performance: a moderated-mediation analysis

Mohammad Asif Salam, Saleh Bajaba · 2022 · Journal of Business and Industrial Marketing

Summary. This study examines how aligning marketing and supply chain management processes improves firm performance in Saudi Arabian consumer goods companies. The research finds that this alignment strengthens supply chain resilience, which then boosts performance. Absorptive capacity—a firm's ability to learn and apply new knowledge—can substitute for resilience when it's weak. The findings suggest companies should invest in absorptive capacity alongside supply chain alignment to handle future uncertainties.

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Salam, M. A., & Bajaba, S.. (2022). The role of supply chain resilience and absorptive capacity in the relationship between marketing–supply chain management alignment and firm performance: a moderated-mediation analysis. Journal of Business and Industrial Marketing. https://doi.org/10.1108/jbim-02-2022-0105

Details

DOI
10.1108/jbim-02-2022-0105
Countries
Saudi Arabia
Categories
food-systems, regional-innovation-systems, general-innovation
Added
2026-04-28