Serviceability Index to Evaluate Rural Demand-Responsive Transit System Operations

Adam B. Sandlin, Michael Anderson · 2004 · Transportation Research Record Journal of the Transportation Research Board

Summary. This paper develops a serviceability index to measure the capacity and quality of demand-responsive transit systems in rural areas. The authors surveyed transit providers in Alabama and created a methodology that uses regional socioeconomic conditions and operational data to evaluate performance. The index allows rural transit agencies to assess and compare their demand-responsive operations, addressing a gap in national transit analysis standards.

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Sandlin, A. B., & Anderson, M.. (2004). Serviceability Index to Evaluate Rural Demand-Responsive Transit System Operations. Transportation Research Record Journal of the Transportation Research Board. https://doi.org/10.3141/1887-23

@article{sandlin-2004-serviceability-index-evaluate-rural-demand,
  title   = {Serviceability Index to Evaluate Rural Demand-Responsive Transit System Operations},
  author  = {Adam B. Sandlin and Michael Anderson},
  journal = {Transportation Research Record Journal of the Transportation Research Board},
  year    = {2004},
  doi     = {10.3141/1887-23},
  url     = {https://doi.org/10.3141/1887-23}
}

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TI  - Serviceability Index to Evaluate Rural Demand-Responsive Transit System Operations
AU  - Adam B. Sandlin
AU  - Michael Anderson
JO  - Transportation Research Record Journal of the Transportation Research Board
PY  - 2004
DO  - 10.3141/1887-23
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Details

DOI: 10.3141/1887-23
Countries: United States
Regions: North America
Categories: transportation
Added: 2026-04-28