How information systems help create OM capabilities: Consequents and antecedents of operational absorptive capacity

Pankaj Setia, Pankaj C. Patel · 2013 · Journal of Operations Management

Summary. Organizations use information systems to build knowledge management capabilities in operations departments. This study examines how technical IS design (integrated systems) and strategic alignment between business and IT enhance operational absorptive capacity—the ability to create and use operational knowledge. Analysis of 153 manufacturing firms shows that integrated IS capability strengthens both potential and realized absorptive capacity, with business-IT alignment amplifying these effects.

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Setia, P., & Patel, P. C.. (2013). How information systems help create OM capabilities: Consequents and antecedents of operational absorptive capacity. Journal of Operations Management. https://doi.org/10.1016/j.jom.2013.07.013

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  title   = {How information systems help create OM capabilities: Consequents and antecedents of operational absorptive capacity},
  author  = {Pankaj Setia and Pankaj C. Patel},
  journal = {Journal of Operations Management},
  year    = {2013},
  doi     = {10.1016/j.jom.2013.07.013},
  url     = {https://doi.org/10.1016/j.jom.2013.07.013}
}

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TI  - How information systems help create OM capabilities: Consequents and antecedents of operational absorptive capacity
AU  - Pankaj Setia
AU  - Pankaj C. Patel
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DO  - 10.1016/j.jom.2013.07.013
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Details

DOI: 10.1016/j.jom.2013.07.013
Countries: United States
Regions: North America
Categories: innovation-theory, general-innovation
Added: 2026-04-28