The process of user-innovation: a case study in a consumer goods setting

Robert Tietz, Pamela Morrison, Christian Lüthje, Cornelius Herstatt · 2005 · International Journal of Product Development

Summary. Users developing new products in kitesurfing follow a structured two-stage process: idea generation and idea realisation. Unlike manufacturers' formal development phases, users employ intuition-driven approaches but still follow identifiable sequences. Manufacturers can improve innovation by closely observing how users actually invent and develop products.

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Tietz, R., Morrison, P., Lüthje, C., & Herstatt, C.. (2005). The process of user-innovation: a case study in a consumer goods setting. International Journal of Product Development. https://doi.org/10.1504/ijpd.2005.008005

@article{tietz-2005-process-user-innovation-case-study,
  title   = {The process of user-innovation: a case study in a consumer goods setting},
  author  = {Robert Tietz and Pamela Morrison and Christian Lüthje and Cornelius Herstatt},
  journal = {International Journal of Product Development},
  year    = {2005},
  doi     = {10.1504/ijpd.2005.008005},
  url     = {https://doi.org/10.1504/ijpd.2005.008005}
}

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TI  - The process of user-innovation: a case study in a consumer goods setting
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AU  - Pamela Morrison
AU  - Christian Lüthje
AU  - Cornelius Herstatt
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Details

DOI: 10.1504/ijpd.2005.008005
Countries: Germany, Australia
Regions: Europe, Oceania
Categories: innovation-theory, entrepreneurship, general-innovation
Added: 2026-04-28