A service ecosystem perspective on the diffusion of sustainability-oriented user innovations

Jakob Trischler, Mikael Johnson, Per Kristensson · 2020 · Journal of Business Research

Summary. This paper argues that service ecosystem theory better explains how sustainability-focused user innovations spread through markets and communities. The authors identify three key insights: diffusion involves multiple levels and actors working together, user innovators must be integrated as active ecosystem participants, and innovation spreads through ongoing co-creation rather than one-way adoption. The findings suggest policymakers should build innovation infrastructure that recognizes and supports users as drivers of sustainable change.

Read the original

@article{trischler-2020-service-ecosystem-perspective-diffusion-sustainability,
  title   = {A service ecosystem perspective on the diffusion of sustainability-oriented user innovations},
  author  = {Jakob Trischler and Mikael Johnson and Per Kristensson},
  journal = {Journal of Business Research},
  year    = {2020},
  doi     = {10.1016/j.jbusres.2020.01.011},
  url     = {https://doi.org/10.1016/j.jbusres.2020.01.011}
}

TY  - JOUR
TI  - A service ecosystem perspective on the diffusion of sustainability-oriented user innovations
AU  - Jakob Trischler
AU  - Mikael Johnson
AU  - Per Kristensson
JO  - Journal of Business Research
PY  - 2020
DO  - 10.1016/j.jbusres.2020.01.011
UR  - https://doi.org/10.1016/j.jbusres.2020.01.011
ER  - 

Details

DOI

10.1016/j.jbusres.2020.01.011

Countries

Sweden

Regions

Europe

Categories

innovation-theory, climate-and-environment, innovation-networks, general-innovation

Added

2026-04-28