Digitalizing business models in hospitality ecosystems: toward data-driven innovation

Orlando Troisi, Anna Visvizi, Mara Grimaldi · 2023 · European Journal of Innovation Management

Summary. Hospitality businesses must adopt data-driven business models to innovate and create value in digital ecosystems. This study interviewed managers at hotels, bed-and-breakfasts, and guesthouses to identify how they use data strategically. The research reveals that strategy is central to enabling data-driven innovation in hospitality, and develops a framework applicable to other service industries and small-to-medium enterprises seeking to leverage data for competitive advantage.

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@article{troisi-2023-digitalizing-business-models-hospitality-ecosystems,
  title   = {Digitalizing business models in hospitality ecosystems: toward data-driven innovation},
  author  = {Orlando Troisi and Anna Visvizi and Mara Grimaldi},
  journal = {European Journal of Innovation Management},
  year    = {2023},
  doi     = {10.1108/ejim-09-2022-0540},
  url     = {https://doi.org/10.1108/ejim-09-2022-0540}
}

TY  - JOUR
TI  - Digitalizing business models in hospitality ecosystems: toward data-driven innovation
AU  - Orlando Troisi
AU  - Anna Visvizi
AU  - Mara Grimaldi
JO  - European Journal of Innovation Management
PY  - 2023
DO  - 10.1108/ejim-09-2022-0540
UR  - https://doi.org/10.1108/ejim-09-2022-0540
ER  - 

Details

DOI

10.1108/ejim-09-2022-0540

Countries

Italy, Poland

Regions

Europe

Categories

broadband-and-digital, entrepreneurship, innovation-theory, general-innovation

Added

2026-04-28