Staging aesthetic disruption through design methods for service innovation
Summary. Design methods trigger service innovation by creating aesthetic disruption—sensory experiences that challenge participants' assumptions and destabilize their habitual behaviors. The paper argues that bodily experience, not just cognitive processes, drives meaningful change. By staging these disruptions through design methods, organizations can help actors break free from existing institutional constraints and generate genuine service innovation.
Cite this article
Wetter‐Edman, K., Vink, J., & Blomkvist, J.. (2017). Staging aesthetic disruption through design methods for service innovation. Design Studies. https://doi.org/10.1016/j.destud.2017.11.007
Wetter‐Edman, Katarina, et al. “Staging aesthetic disruption through design methods for service innovation.” Design Studies, 2017. https://doi.org/10.1016/j.destud.2017.11.007.
Wetter‐Edman, Katarina, Josina Vink, and Johan Blomkvist. 2017. “Staging aesthetic disruption through design methods for service innovation.” Design Studies. https://doi.org/10.1016/j.destud.2017.11.007.
@article{wetter-edman-2017-staging-aesthetic-disruption-design-methods,
title = {Staging aesthetic disruption through design methods for service innovation},
author = {Katarina Wetter‐Edman and Josina Vink and Johan Blomkvist},
journal = {Design Studies},
year = {2017},
doi = {10.1016/j.destud.2017.11.007},
url = {https://doi.org/10.1016/j.destud.2017.11.007}
}
TY - JOUR TI - Staging aesthetic disruption through design methods for service innovation AU - Katarina Wetter‐Edman AU - Josina Vink AU - Johan Blomkvist JO - Design Studies PY - 2017 DO - 10.1016/j.destud.2017.11.007 UR - https://doi.org/10.1016/j.destud.2017.11.007 ER -
Details
- DOI
- 10.1016/j.destud.2017.11.007
- Countries
- Sweden
- Regions
- Europe
- Categories
- innovation-theory, general-innovation
- Added
- 2026-04-28