Determinants of Service Innovation in Academic Libraries through the Lens of Disruptive Innovation

Shea-Tinn Yeh, Zhiping Walter · 2016 · College & Research Libraries

Summary. Academic libraries face disruption from digital technologies and must innovate their services to remain relevant. The paper applies the Resources-Processes-Values framework to recommend that library administrators lead innovation efforts, build supportive cultures, reward innovation, create autonomous innovation teams, and partner with users and other institutions to develop new services that respond to technological change.

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Yeh, S., & Walter, Z.. (2016). Determinants of Service Innovation in Academic Libraries through the Lens of Disruptive Innovation. College & Research Libraries. https://doi.org/10.5860/crl.77.6.795

@article{yeh-2016-determinants-service-innovation-academic-libraries,
  title   = {Determinants of Service Innovation in Academic Libraries through the Lens of Disruptive Innovation},
  author  = {Shea-Tinn Yeh and Zhiping Walter},
  journal = {College & Research Libraries},
  year    = {2016},
  doi     = {10.5860/crl.77.6.795},
  url     = {https://doi.org/10.5860/crl.77.6.795}
}

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TI  - Determinants of Service Innovation in Academic Libraries through the Lens of Disruptive Innovation
AU  - Shea-Tinn Yeh
AU  - Zhiping Walter
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DO  - 10.5860/crl.77.6.795
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Details

DOI: 10.5860/crl.77.6.795
Countries: United States
Regions: North America
Categories: innovation-theory, broadband-and-digital, general-innovation
Added: 2026-04-28