Absorptive capacity and mass customization capability
Summary. Manufacturing firms in China improve their mass customization capabilities by absorbing knowledge from customers and suppliers. The study identifies four absorptive capacity processes—acquiring knowledge from customers and suppliers, assimilating it, and applying it—that work together to enhance customization. Knowledge from external sources drives improvements both directly and indirectly through internal knowledge management practices.
Cite this article
Zhang, M., Zhao, X., Lyles, M. A., & Guo, H.. (2015). Absorptive capacity and mass customization capability. International Journal of Operations & Production Management. https://doi.org/10.1108/ijopm-03-2015-0120
Zhang, Min, et al. “Absorptive capacity and mass customization capability.” International Journal of Operations & Production Management, 2015. https://doi.org/10.1108/ijopm-03-2015-0120.
Zhang, Min, Xiande Zhao, Marjorie A. Lyles, and Hangfei Guo. 2015. “Absorptive capacity and mass customization capability.” International Journal of Operations & Production Management. https://doi.org/10.1108/ijopm-03-2015-0120.
@article{zhang-2015-absorptive-capacity-mass-customization-capability,
title = {Absorptive capacity and mass customization capability},
author = {Min Zhang and Xiande Zhao and Marjorie A. Lyles and Hangfei Guo},
journal = {International Journal of Operations & Production Management},
year = {2015},
doi = {10.1108/ijopm-03-2015-0120},
url = {https://doi.org/10.1108/ijopm-03-2015-0120}
}
TY - JOUR TI - Absorptive capacity and mass customization capability AU - Min Zhang AU - Xiande Zhao AU - Marjorie A. Lyles AU - Hangfei Guo JO - International Journal of Operations & Production Management PY - 2015 DO - 10.1108/ijopm-03-2015-0120 UR - https://doi.org/10.1108/ijopm-03-2015-0120 ER -
Details
- DOI
- 10.1108/ijopm-03-2015-0120
- Countries
- China
- Regions
- Asia
- Categories
- innovation-networks, innovation-theory, general-innovation
- Added
- 2026-04-28